Frequently asked questions

Is the consultants appointment fee included in the DocTap consultation fee?

No. The fee of the consultant/specialist appointment is an external cost and payment will be organised outside of DocTap.

Can you do a referral to an NHS Specialist?

No, as a private GP we can not directly refer patients to NHS consultants or specialists. This includes the NHS 2 week wait service. Our doctors can write a letter to your NHS GP who may decide, on reading the letter to refer you to an NHS specialist.

I've got my referral, how do I now book an appointment?

If you have health insurance your insurer will be able to help you select a specialist that is covered under your policy. If you do not have health insurance we reccomend using www.doctify.com to find a specialist.

Does the referral letter cost extra?

Unlike other private GPs, the referral letter is issued free of charge with DocTap and is included in the appointment fee.

Will you arrange the referral appointment for me?

We do not arrange the appointment with the doctor we refer you to. We will refer you to a private specialist and their booking team will be happy to assist with getting you an appointment.

I need a medical examination and form completing before my operation, can you do this?

We do not have access to your medical history so we cannot confirm your suitability for a given procedure. We reccomend visiting your NHS GP.

Can you send the referral letter to the specialist?

Yes, once you have identified which doctor you would like to be referred to please send us their email address to support@doctap.co.uk and we will send them your referral letter.

Do I need to book a follow up appointment with you after seeing the consultant?

The specialist that we refer you to may send us a letter updating us on your progress. If you would like to continue discussing your treatment with a DocTap GP please book an appointment by logging into your DocTap account and following the steps to book an appointment.

Do you provide Open referral letters?

Yes, our doctors can write you an open referral letter so that you or your insurance company can shoose which specialist to visit.